To date, I’ve not noticed any ill effects (“ First, do no harm.”), which is nice. I’m still using this daily, but a 30-day review window only can go so far. From the programming side, the sessions cover a wide array of mental and physical-psycho-social areas that we are learning to hone and fortify with such sound and light therapy. I’m going to divide my thoughts here into two categories: programming and hardware. The audio is the same as with standard headphones or earbuds. It connects just like any other Bluetooth headset, and suddenly there are LEDs flashing in the ear cups and through your eyelids. The addition of the headset required no changes within the app. The sessions are about the size of similar length podcasts – not horrible if you have the storage, but be aware of this if you want to get a lot of them downloaded for a trip or ongoing use. Irritating, but not something you’ll see after you have all your programs downloaded. If you put the first bundle into your queue, then see something further down the list that you’d like to do immediately, like the 8-minute BrainTap Journey in “Stress-Free Me”, you have to wait for all those other modules to finish downloading. (I like that, actually, so that you don’t get surprised halfway through a session and then cannot finish it because you’re not in a good wifi area.) When you download the sessions, however, they are placed in a queue that is not available to see or edit. Sessions have to be downloaded before you can listen. You can listen multiple times, but you can’t pause and re-enter any session. So you’re forced to listen to each lesson in one sitting. I had to listen to the first four minutes again. There is no way to get back into any area of the program, other than the start. I paused the program and let him out, came back to my iPhone, and went back into the program. I turned it on and got about four minutes into it when my dog wanted to go out. I then wanted to go through the 16-minute introductory message. You can have two devices registered to an account at a time. I’m not sure where the number was taken from or if it is just randomly generated, but I was never asked if it was OK to grab identifying information from my hardware, which is a violation of Apple’s privacy policy. There is a device ID number for my iPhone. The first thing I had to do was register my iPhone. I used their created password and was finally able to enter the app. No mention of whether or not pasting into the login page was going to be added or was an aberration. I sent in a support message, and a few days later, got a response that my password has been reset. I sent a password change notification message to my email, but this also did not allow integration with the iOS password database or even just copying a saved password and pasting it into the field provided. I could not copy the password I created on the website and paste it into the app. The app is very limited with regard to input. When it was assigned, I immediately created an account and downloaded the app. I was excited to give this program a try. I was not able to make any other cable charge this unit – only the one from BrainTap. The white one is from Apple, the black one is from BrainTap. The next day, the light was green, and everything seemed fine. Then thought “Why not use their USB-C cable, to see if there is something different with it?” Plugged it in and BAM! Red light! Left it on overnight (it didn’t get fully charged in the three hours it sat there while I was at my desk). Sent Julie a note, letting her know that there may be an issue with the hardware. Hmmm… Changed to another of the USB-C cables on my desk. I checked the startup guide: there should be an LED showing red for not fully charged or green for fully charged. No problem, not every piece of hardware has a charging indicator. I was expecting a light or something to come on, but nothing happened. I opened the BrainTap headset and picked up one of a half-dozen live USB-C cables on my desk that I use daily and plugged it in. The first thing you have to do with any battery-operated headset is to charge it.
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